Products
Where to buy Business Solutions Contacts Guarantee
EN
Products
Where to buy Business Solutions
Contacts Guarantee
English

Guarantee

In the production of our products, our company uses modern technologies and exceptionally high-quality materials that meet high European standards and all the requirements for modern tableware.

Details

Manufacturer's warranty obligations:
Be sure to keep the receipt and warranty card until the warranty period expires.
If hidden manufacturing defects are found and for other issues of the warranty plan, contact the store at the place of purchase of the product.
Warranty period:
The warranty period is calculated from the date of purchase of the product in the retail network, the warranty is valid subject to compliance with the rules of operation and care of the product.
The warranty does not apply in the following cases:
Damage caused as a result of improper use of dishes (overheating, cracks and chips of glass lids, mechanical damage to bakelite and silicone accessories as a result of falling of the product, intentional damage or breakage of the product, use for commercial purposes);
Self-repair of the product;
Cases related to a natural change in the external properties of the product that occurred during operation (discoloration of the coating during the use of dishes, mechanical damage to the outer or inner surface of the product (scratches, scuffs and traces of abrasive and aggressive detergents) are also recognized as non-warranty;
A natural change in the color of the metal (the appearance of iridescent and dark spots, the appearance of lime dots resulting from the use of hard water, etc., as well as the appearance of a golden or blue hue resulting from excessive overheating of dishes or cooking certain foods (tomatoes, lemon, vegetables, brines, adding salt to cold water), which It is characteristic of stainless steel cookware and in no way affects either the functional properties of the cookware or the quality of the food being prepared.
In the case of commercial use of dishes, as well as the use of dishes and other products in violation of the recommendations on the use of dishes and their care.